Millennium Maxwell House - Nashville

It was an ideal choice for us especially having just flown across the Pond taking nearly 20 plus hours. It was close enough to Nashville airport but not too close. Would definitely use the hotel again.

I was there for a special event. They had set up buses to take us around the city during this event which was really nice touch but fairly unorganized at first. The beds was so soft and comfortable with lots of pillows. Also have a place to eat and bar located on site which is nice if you don't want to go out.

Just the coffee at resturant was not Hot. The coffee station in the rooms was better and There was a funny smell around the hotel in certain areas.

Very friendly staff & the availability of the hotel shuttle service. ( even took us to the bank one day)

The entrance to the lobby , the etched glass doors

The bathroom as soon as you walk in the door of the room

It was a convenient locaton and the staff were very pleasant. The music outside gave the feeling of Nashville.

I asked for a king room in advance but none was available when I arrived. The towel rail was coming out of the wall. The hair dryer had very little power. The room smelled musty. The restaurant food was very poor for such a large business oriented hotel. The staff encouraged me not to use the hotel restaurant but to take the bus and go into town. I was just too tired. Since I have just been hired by the state I will be a frequent traveller to Nashville. If I stay at this hotel again I will take the bus elsewhere for food. However, it is so close to my meeting locaton I am sure I will be there again. I hope my next visit is more positive.

The restaurant service and food was excellent.

The room was very basic, beds not comfortable. The hotel rooms need updating. The first time we stayed, the room was okay, but the second time we got a handicapped room that was not in very good shape. The lobby computer was not wroking, and they charge to internet access, so we went to a nearby Starbucks to send an important email.

location

AC unit was very loud when coming on, and kept us awake most of the night. could have a problem just in that 1 particular room.

The biller was a hundred and twenty dollars more than I was told and the location was not downtown

The location was good with an easy access to downtown Nasvhille without being downtown. The price seemed reasonable for a Nashville hotel.

The bed seemed like it had some age.

Bathroom tub clogged and mold on ceiling, no bathroom vent.

The hotel was in a convenient location, with a very good breakfast buffet and attractive decor. It was clean and comfortable.

We booked a king but was given a queen.

The room was very clean and inviting and the bed was very comfortable. It was a quick ride to downtown (10 minutes) and the airport (20?).

The shuttle was somewhat understaffed and I wound up needing to cab to downtown for a meeting even having planned 45 minutes in advance. And surprisingly the coffee in the restaurant was awful. I would have expected better from the real Maxwell House.

The rooms were clean, the bathroom well stocked, and the bed was most comfortable. Thank you for taking care of your place.

Not a thing, it was all great.

On arrival cs greeting was warm, friendly, professional. Had stayed previously when in Nashville and husband enjoyed the facility; size of the property and ease of travel to the Vanderbilt area. Also, dining and rest aurant staff exceptional. Made immediate call to front desk regarding room; spoke with Ms. St. John (Terry I believe). She was phenomenal to say the least. apologized for the room; asked me to meet her at front desk; immediately relocated us to 9th floor. When you impress my husband--you are doing something believe me. I love and certainly appreciate her highly professional and exemplary action. We will consider your London location as a result when we travel in January.

Extremely surprised to find initial room had stained furniture; question of cleanliness and not at all what we expected from Millenium. Cannot recall which room on 2nd floor--but could not imagine we were in same hotel. Thereafter, I had no concern bu that the Maxwell House will be priority when we travel.

Reasonable rate.

The hotel was very old and stale. The furnishings were marginal and felt not very clean.